Serve Desk (“we,” “us,” or “our”) respects the privacy of our members and visitors (“you” or “your”). This Privacy Policy describes the types of information we collect, how we use it, and how we protect it.

Information We Collect

We collect several types of information to provide and improve our co-working space services:

Personal Information:
This includes information you provide when registering for a membership, booking a space, or contacting us, such as your name, email address, phone number, billing address, and company affiliation.

Usage Data:
We may collect data about your use of our co-working space, such as access times, security badge scans, and booked meeting rooms. This data is typically anonymized and used to improve space utilization and service offerings.

Device Information:
We may collect information from your device, such as IP address, browser type, and operating system, to help us analyze usage trends and improve our website.

How We Use Your Information

We use the information we collect for several purposes:

• To provide and manage your co-working space membership
• To process payments and invoices
• To communicate with you about important announcements, service updates, and promotions (with your consent)
• To personalize your experience using our website and co-working space
• To improve our services and offerings
• To comply with legal and regulatory requirements

Sharing Your Information
We will not share your personal information with third parties for marketing purposes without your consent. However, we may share your information with:
Service providers who assist us with operating our co-working space and website
Law enforcement or other government agencies if required by law

We will take all reasonable steps to ensure that any third party with whom we share your information keeps it confidential and secure.

Security
We take the security of your personal information seriously. We implement various security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Choices
You have choices regarding your information:
You can access and update your personal information through your online account.
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us
If you have any questions about this Privacy Policy, please contact us at info@servedesk.in